Delivery

Shipping and Dispatch:

• Packages dispatched within 12 hours after payment during the working week.
• Orders made on holidays are shipped the next working day.
• Shipped via major European carriers with tracking.
• Carrier options include GLS, UPS, DPD/Seur, and Fedex.
• GLS usually free, but may be upgraded to UPS or Fedex at no extra cost.
• Custom shipping methods available upon request.
• Delivery to islands including Bolearis, Canary, Malta, Cyprus and others only upon request for additional cost depending on the item and destination.

Shipping Details:

• Continental European Union, Ireland, and non-EU European countries serviced.
• TNT export delivery available for non-EU countries (with fee).
• Free shipping for electric unicycles and most electric scooter models.
• Handling and packing fees included in shipping costs.
• Transport fees vary by weight and size.
• Group items for free shipping on spare parts/accessory orders over 200Eur.

Quality Assurance and Returns:

• Items checked thoroughly before dispatch.
• Option for video inspection available.
• Must check items upon delivery for damages.
• Paypal orders shipped to Paypal address.
• Contact for alternative shipping address before ordering.
• Free returns within 14 days if unused and in original packaging. Return shipping costs are covered by the customer.
• Refund or replacement offered.

Warranty and Repairs:

• Choice between sending the unit for repairs or requesting spare parts during warranty period.
• Contact for instructions and provide evidence of the problem before sending the unit.
• Unauthorized repairs or upgrades may void warranty.

Enjoy the shopping!