Shipping and Dispatch:

  • Packages dispatched within 12 hours after payment during the working week.
  • Orders made on holidays are shipped the next working day.
  • Shipped via major European carriers with tracking.
  • Carrier options include GLS, UPS, DPD/Seur, and Fedex.
  • GLS usually free, but may be upgraded to UPS or Fedex at no extra cost.
  • Custom shipping methods available upon request.
  • Delivery to islands including Bolearis, Canary, Malta, Cyprus and others only upon request for additional cost depending on the item and destination.

Shipping Details:

  • Continental European Union, Ireland, and non-EU European countries serviced.
  • TNT export delivery available for non-EU countries (with fee).
  • Free shipping for electric unicycles and most electric scooter models.
  • Handling and packing fees included in shipping costs.
  • Transport fees vary by weight and size.
  • Group items for free shipping on spare parts/accessory orders over 200Eur.

Quality Assurance and Returns:

  • Items checked thoroughly before dispatch.
  • Option for video inspection available.
  • Must check items upon delivery for damages.
  • Paypal orders shipped to Paypal address.
  • Contact for alternative shipping address before ordering.
  • Free returns within 14 days if unused and in original packaging. Return shipping costs are covered by the customer.
  • Refund or replacement offered.

Warranty and Repairs:

  • Choice between sending the unit for repairs or requesting spare parts during warranty period.
  • Contact for instructions and provide evidence of the problem before sending the unit.
  • Unauthorized repairs or upgrades may void warranty.

Enjoy the shopping!

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